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  • FAQs
    • How do I reset my password?
    • How do I set a password if I signed in with Google?
    • How do I enable 2-step verification (MFA/TOTP)?
    • How do I update my profile details?
    • How do I delete my account?
    • How do I change my plan (upgrade/downgrade)?
    • How do I update my payment method?
    • How do I view my billing history and invoices?
    • How do I manage my tax information and country?
    • How does the trial work, and what is "Activate Plan Now"?
    • Can I cancel my subscription?
    • Billing FAQs
    • Where can I get more help?
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Help Center

Help Center

Start with Study for self-directed learning, or Classes for teacher-managed class work.

Browse by path and role

Pick the learning path or role you want help with. Each section highlights the most common starting points so you can get to an answer faster.

Support

FAQs

Account, billing, and support answers.

  • How do I reset my password?
  • How do I set a password if I signed in with Google?
  • How do I enable 2-step verification (MFA/TOTP)?

Study

Create your own study, follow a plan, and prepare for exams at your own pace.

  • Create a study
  • Use your dashboard
  • Follow topics and timeline
  • Practice tools

Classes

Join teacher-managed classes, complete assignments, and follow class updates.

  • Join and open a class
  • Assignments
  • Announcements and notifications

Teacher Classroom

Create classes, manage students, assign work, use AI support, and review class analytics.

  • Class setup and students
  • Assignments and worksheets
  • Announcements and updates

Parent

Link a child, follow progress and assignments, read reports, and manage billing.

  • Dashboard and child linking
  • Progress and assignments
  • Reports

Still need help? Support